Help and support

Contact us

Membership queries email: customerservice@thisgirlisonfire.com  

Want to give us feedback VIA the app:

  1. Click on the ‘More’ icon at the bottom right of the screen
  2. Click on the ‘Settings’ icon under App Settings
  3. Then click on the ‘Send Us Feedback’ button
  4. Input your email address and let us know what’s on your mind. Plus upload any images or videos you ant to add then press ’send’ in the top right corner.

Need to report an issue with the App:

  1. Click on the ‘More’ icon at the bottom right of the screen
  2. Click on the ‘Settings’ icon under App Settings
  3. Then click on the ‘Report a bug’ button
  4. Input your email address and what the issue is that you are having. Plus upload any images or videos of the problem you are having then press ’send’ in the top right corner.

We aim to deal with all queries within 1 working day of receipt.  

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Privacy Policy

Buyers T&C’s

End User Agreement